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We are really sorry if we missed your bin yesterday. Unfortunately, an issue at one of our disposal sites meant our crews and vehicles had to travel further than usual to dispose of waste and recycling. This increased journey times and, despite everyone's best efforts, meant we were unable to complete a number of streets. If your bin or bag wasn't emptied as a result, please leave it out and we will return to empty it as soon as possible. We have put on an additional crew to help catch up on the missed collections. We are very grateful for everyone's patience and understanding while we work to get back on track. If your collection is due later this week, please put your bins and bags out as normal. View the streets we missed.

We’re experiencing a system error affecting online and telephone payments. Customers may be unable to complete payments at this time. We are working to resolve the issue and apologise for any inconvenience.

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Business rates

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Business rates bills from 1 April 2026
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Check your business rates balance
How are business rates calculated?
Business rates refunds
Your business rates bill explained
What if I don’t pay my business rates?

More on business rates

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  • Who has to pay business rates?
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